Shouldered AI / For independent pharmacies
You be the pharmacist. We shoulder the rest.
Your neighbors trust you because you know them by name. Shouldered gives your pharmacy one HQ for the business side: vendor orders, staff schedules, bills, renewals and community outreach. Patient records stay in your own system and the pharmacy work stays with you.
"I am behind the counter all day and the business waits."
Nehemiah at the Operations Desk handles staff schedules, vendor orders and paperwork, so the business moves while you serve.
"Licenses and permits renew at different times."
Deborah at the Legal Desk tracks every pharmacy, staff and permit renewal date you enter.
"Vendor bills and payments are a maze."
Matthew at the Finance Desk tracks bills and payments and prepares them for your approval.
"People do not know about our services."
Silas at the Marketing Desk shares your approved updates about services and events in the community.
Simon and seven desks of Heroes, working for pharmacists.
Gives you a short business summary each morning before you open.
Manages staff schedules, front store orders and vendor paperwork.
Tracks vendor bills, payments and payroll prep for your approval.
Tracks pharmacy licenses, staff licenses and permit renewals.
Shares your approved service announcements and asks for reviews.
Posts technician and clerk openings and books interviews.
Simon runs HQ: all the tech and all the brain power, and the one you talk to. Each of the seven desks is run by a Hero, and Simon directs all seven and answers for them. A person approves what matters, and legal, tax, medical and financial decisions stay with you and your licensed advisers.
Before you open, Simon tells you the front store order went in, a technician candidate booked an interview, and a staff license renewal is due next month. Last week's vendor bills are ready for your approval. You spend the day with the people who walk in.
An illustration, not a promised result.
Start
Start with the Small HQ (up to 5 seats, 80 hours a month) at $750 a month paid for the year (Founding price: $500, first 50 companies only), plus $1,000 onboarding. Practice admin like scheduling, billing follow up and staff paperwork is Shouldered first.
Grow
As your practice grows, move to Medium for up to 20 seats and 200 hours, so your next hire is for care, not the admin.
Your Hero is here to improve the human. Your HQ, led by Simon, is here to improve your business.
Two prices, and 50 Founding places.
First, what the work costs you today. A full-time office manager runs most small businesses about $4,000 to $5,000 a month with taxes and benefits, and goes home at five. Every call nobody answers is a job that goes to someone else.
Business coaching often costs $5,000 to $7,500 for one session day. HQ does the work every month, with a coach running the Shouldered Way and workshops included. Already have a coach? HQ works alongside them.
Founding 50: of 50 places left. When they are gone, this price closes.
For you
An assistant for one person: mail, chat, calendar, to-dos and contacts. It learns how you work.
- A seat a month
- $25
- Founding price, first 50 only
- $20
- A seat a month. Cancel any time
- No onboarding fee
- It stops where you stop. It does not run a business
Up to five people
5 seats and 80 hours a month. Onboarding $1,000, paid once.
- Paid for the year
- $750
- Month to month
- $1,100
- Founding price, first 50 only
- $500
- Simon and all seven desks
- Starts the work itself
- About $25 a day, paid for the year
- The six-month guarantee
- Arrives in December. Join the founding list now
Six to twenty people
20 seats and 200 hours a month. Onboarding $2,000, paid once.
- Paid for the year
- $1,875
- Month to month
- $2,750
- Founding price, first 50 only
- $1,250
- Everything in Small
- Room to grow without changing plan
- The six-month guarantee
Prices are per month. Only the first 50 companies (the Founding 50) get the Founding price with a two-year commitment, paid yearly by bank transfer, and keep it for as long as they renew. Pay yearly by bank transfer and take 3% off. Onboarding is $1,000 for Small and $2,000 for Medium, paid once, and free at Shouldered events. It is one 1-hour call: technical setup with our technical team first, then your business with our team. The person who sold you HQ joins your onboarding call. Paid for the year, you get a named person who checks in every month. Month to month gets standard support. Twenty-one people and up is built around you. More seats are $25 each (Founding price $20), and more hours $12.50 each; hours count only while HQ is working, like minutes on a phone plan.
Enterprise and government. For large companies and public agencies. Custom plans start at $5,000 a month. Pilots are paid. We start SOC 2 Type 1 work in 2027. Texas agencies: we are working toward TX-RAMP.
If HQ does not complete at least 40 hours of real admin work a month for you in your first six months (100 hours on Medium), tell us by the end of month five and we refund every dollar you paid for the plan.
The onboarding fee is not refunded. The guarantee asks one thing of you: let HQ do its work. Give it the access it needs and review its work in good faith. If our records show you kept declining or blocking the work HQ set out to do, the guarantee does not apply. If we see that happening, we tell you in writing so you can fix it.
The six months start the day HQ goes live for you. The Founding 50 are included. The guarantee covers HQ only, never coach fees.
Do patient records leave our system?
Patient records stay in your practice's own system. We help with practice admin only, patients are not onboarded to Shouldered, and clinical decisions stay with you.
Is it compliance certified?
We do not claim compliance certifications. Patient records stay in your own system, and HQ works on practice admin, not patient care.
Does it touch prescriptions?
No. Prescriptions and patient records stay in your own system and with you. It handles practice admin only.
When can we start?
The Hero is available now at $25 a seat a month. HQ launches in December 2026, and the founding list is open today.
What if it does not help?
If HQ does not complete at least 40 hours of real admin work a month for you in your first six months (100 hours on Medium), tell us by the end of month five and we refund every dollar you paid for the plan.
A Christian-run company, and proud of it.
Churches get free Hero seats. When a member's business joins, its church gets an HQ, free.
Simon is named for Simon of Cyrene, who stepped in and shouldered the cross for another. Shouldered takes no outside funding and is open to everyone. The technology comes from the OurWorld group: ten years of work, 60+ engineers, running in 20+ countries.
Pull up a chair.
Start with your Hero today, take a Founding 50 place for HQ, or just come and ask questions in the community.
Founding list
One of the first 50 places. Keep the Founding price as long as you renew.
Hold my place →Your Hero
$25 a seat (Founding price $20). Available now.
Start with your Hero →Telegram
The front door. Talk with us and with owners like you.
Join on Telegram →Or write to Simon: simon@shouldered.com