Shouldered AI / For mechanics and auto repair shops
You be the mechanic. We shoulder the rest.
Brakes, diagnostics, oil changes, the noise nobody else could find. Shouldered gives your shop one HQ that books the bays, keeps customers updated, gets repair approvals and sends the service reminders. You fix the car. We shoulder the rest.
"The phone rings with 'is my car ready?' all day."
Tabitha at the Service Desk sends updates at each step so customers stop calling.
"Waiting on approvals holds up the bay."
Tabitha at the Service Desk sends the estimate with photos and gets the yes, fast.
"Customers forget their next service."
Silas at the Marketing Desk sends oil change and service reminders and books them.
"Parts orders get missed."
Nehemiah at the Operations Desk tracks parts for each job and tells you when they arrive.
Simon and seven desks of Heroes, working for mechanics.
Each morning tells you bays booked, cars waiting on parts and money owed.
Books appointments, sends status updates and gets repair approvals with photos.
Follows up on declined repairs and fleet accounts.
Invoices when the car is done, takes payment and bills fleet accounts monthly.
Plans bays, tracks parts orders and keeps shop licenses and equipment service current.
Sends service reminders and asks for reviews.
Simon runs HQ: all the tech and all the brain power, and the one you talk to. Each of the seven desks is run by a Hero, and Simon directs all seven and answers for them. A person approves what matters, and legal, tax, medical and financial decisions stay with you and your licensed advisers.
At 8 am the bays are full. A customer's brake estimate goes out with photos at 9:15 and is approved by 9:20. Parts for the Civic arrive at 11 and the customer gets a text. By close, every car is invoiced and next month's oil changes are already booking.
An illustration, not a promised result.
Start
Most shops start on Small: up to 5 seats and 80 hours a month, $750 a month paid for the year (Founding price: $500, first 50 companies only), plus $1,000 onboarding once.
Grow
As bays and techs grow, move to Medium at $1,875 a month paid for the year.
Your Hero is here to improve the human. Your HQ, led by Simon, is here to improve your business.
Two prices, and 50 Founding places.
First, what the work costs you today. A full-time office manager runs most small businesses about $4,000 to $5,000 a month with taxes and benefits, and goes home at five. Every call nobody answers is a job that goes to someone else.
Business coaching often costs $5,000 to $7,500 for one session day. HQ does the work every month, with a coach running the Shouldered Way and workshops included. Already have a coach? HQ works alongside them.
Founding 50: of 50 places left. When they are gone, this price closes.
For you
An assistant for one person: mail, chat, calendar, to-dos and contacts. It learns how you work.
- A seat a month
- $25
- Founding price, first 50 only
- $20
- A seat a month. Cancel any time
- No onboarding fee
- It stops where you stop. It does not run a business
Up to five people
5 seats and 80 hours a month. Onboarding $1,000, paid once.
- Paid for the year
- $750
- Month to month
- $1,100
- Founding price, first 50 only
- $500
- Simon and all seven desks
- Starts the work itself
- About $25 a day, paid for the year
- The six-month guarantee
- Arrives in December. Join the founding list now
Six to twenty people
20 seats and 200 hours a month. Onboarding $2,000, paid once.
- Paid for the year
- $1,875
- Month to month
- $2,750
- Founding price, first 50 only
- $1,250
- Everything in Small
- Room to grow without changing plan
- The six-month guarantee
Prices are per month. Only the first 50 companies (the Founding 50) get the Founding price with a two-year commitment, paid yearly by bank transfer, and keep it for as long as they renew. Pay yearly by bank transfer and take 3% off. Onboarding is $1,000 for Small and $2,000 for Medium, paid once, and free at Shouldered events. It is one 1-hour call: technical setup with our technical team first, then your business with our team. The person who sold you HQ joins your onboarding call. Paid for the year, you get a named person who checks in every month. Month to month gets standard support. Twenty-one people and up is built around you. More seats are $25 each (Founding price $20), and more hours $12.50 each; hours count only while HQ is working, like minutes on a phone plan.
Enterprise and government. For large companies and public agencies. Custom plans start at $5,000 a month. Pilots are paid. We start SOC 2 Type 1 work in 2027. Texas agencies: we are working toward TX-RAMP.
If HQ does not complete at least 40 hours of real admin work a month for you in your first six months (100 hours on Medium), tell us by the end of month five and we refund every dollar you paid for the plan.
The onboarding fee is not refunded. The guarantee asks one thing of you: let HQ do its work. Give it the access it needs and review its work in good faith. If our records show you kept declining or blocking the work HQ set out to do, the guarantee does not apply. If we see that happening, we tell you in writing so you can fix it.
The six months start the day HQ goes live for you. The Founding 50 are included. The guarantee covers HQ only, never coach fees.
Does it work with my shop management system?
We connect it during onboarding. Your customer list, job history and numbers stay in your own system. We work inside it, we do not take it.
Will it diagnose cars?
No. Your techs diagnose. It handles the office: booking, updates, approvals and billing.
Can it handle fleet accounts?
Yes. It books fleet service, tracks each vehicle and bills the account monthly.
How long does it take to get going?
You can try a 7 day trial environment set up for your trade. Onboarding is one 1-hour call. Setup takes up to 30 days, results can show in months 2 and 3, and it runs smoothly by month 6.
What if it does not help my business?
If HQ does not complete at least 40 hours of real admin work a month for you in your first six months (100 hours on Medium), tell us by the end of month five and we refund every dollar you paid for the plan.
A Christian-run company, and proud of it.
Churches get free Hero seats. When a member's business joins, its church gets an HQ, free.
Simon is named for Simon of Cyrene, who stepped in and shouldered the cross for another. Shouldered takes no outside funding and is open to everyone. The technology comes from the OurWorld group: ten years of work, 60+ engineers, running in 20+ countries.
Pull up a chair.
Start with your Hero today, take a Founding 50 place for HQ, or just come and ask questions in the community.
Founding list
One of the first 50 places. Keep the Founding price as long as you renew.
Hold my place →Your Hero
$25 a seat (Founding price $20). Available now.
Start with your Hero →Telegram
The front door. Talk with us and with owners like you.
Join on Telegram →Or write to Simon: simon@shouldered.com